LogoIcon with three horizontal white lines centered on a dark rounded square, symbolizing a menu button.
Laptop screen displaying the National Weather Service Seattle/Tacoma forecast webpage with a regional map and weather alerts.
Laptop screen showing the National Weather Service website with three floating feedback boxes containing a thumbs-down with text 'Participant frowned and sighed,' a thumbs-up with text 'Participant completed the task,' and a neutral face with text 'Architecture style too confusing?'.
Partial view of a laptop screen showing a weather forecast webpage for Seattle/Tacoma, WA with weather advisories and map on a blue background.
National Weather Service: Validating a Government Website Through Mixed-Methods Usability Research
Conceptual Product Redesign
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UX Research
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Mobile UX

Usability Testing

Qualitative Research

Quantitative Analysis

Heuristic Evaluation

Task Success Metrics

Accessibility Evaluation

Research Synthesis

I contributed to a mixed-methods usability study of the National Weather Service website, combining qualitative usability testing with quantitative task metrics to evaluate how users find and interpret critical weather information. Working as part of a research team, we identified issues in navigation, information hierarchy, and forecast clarity, and synthesized findings into actionable recommendations to improve usability for time-sensitive, public-facing content.
Timeline:
Nov 2024
1 Month
Role:
Team Member — Usability Testing, Data Analysis, Research Synthesis
Team:
Small Team Project
Tools:
Figma, FigJam, Excel, Tableu
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